
Sally-Ann - Managing Director and Lead Consultant
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I am an unapologetic, continuously learning egalitarian - which is why I created Serious About Solutions!
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With more than 30 years of training and experience across a range of industries; including finance, leisure, retail, health, education and trade unions; I have acquired a wide range of knowledge and skills through my roles as a workplace trainer, a college lecturer, National Education Officer, a legal adviser and qualified counsellor.
Over the years, I have worked with some amazing people and establishments, and I have combined a small handful of them to create Serious About Solutions - with an aim to becoming the UK leaders in workplace learning and development.
I’m all about using existing resources to overcome hurdles; and maximising the potential that exists in us all – even if it hasn’t yet been discovered!
I’m passionate about parity, fairness, equity and appropriate inclusion. I get great satisfaction from enabling others to change their lives through effective personal development.
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Sally-Ann
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Alicia- Consultant
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I encourage individuals to pursue their dreams to develop or change careers!
I am a Learning and Development specialist, with 25 years’ experience working in Training, Welfare to Work and Work Based Learning. As a Quality Assurance Manager and Assessor I have worked with individuals, staff and organisations from - junior to senior levels - to identify; develop and design; deliver and evaluate learning needs. This has resulted in organisations achieving industry proficiency and individuals gaining industry specific qualifications.
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My passion is to unearth individuals’ and organisations’ purpose by providing a range of solutions to enable them to maximise their potential contribution to the workplace, community and society.
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I spent almost two decades in corporate, voluntary and public sector organisations in England.
Organisations that have benefited from my wealth of experience include; Her Majesty ‘s Revenue and Customs (HMRC), London Organising Committee of the Olympic Games(LOCOG), The Prince’s Trust, St George’s Hospital, Kings College and Imperial Care NHS Trust.
I am a qualified Quality Manager who has made significant contributions to Training Providers' Quality Assurances policies and procedures.
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I have also worked with individuals ranging from young people to adults, to inspire and change their lives through mentoring and coaching I encourage individuals to pursue their dreams to develop or change careers.
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I am delighted to put my skills and knowledge to use for Serious About Solutions.
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Alicia
Berni - Consultant
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​I love nothing more than learning, sharing what I’ve learnt, and then learning some more to share!​
I have looked after individuals with varying special needs over a number of years, as well as worked for HMRC and call centres. Almost all my workplaces have found me in the capacity of an informal welfare officer somewhere along the line.
I have a knack for helping others identify what ‘stuff’ they need to address in order to change their lives and move on. Confidence building; implementing systems; engaging with services; understanding addictions – all come from a place of learning something essential about yourself or your organisation. So, working with Serious About Solutions enables me to create tailor made development plans which combine my specialisms in mental health, social care, advocacy and rehabilitation.
Through my continuing involvement with Hertfordshire NHS I have some of the best experts, ethos and networks at my disposal. I can help you to identify what ‘stuff’ is getting in the way of your progress, and what you need to do to overcome it.
My network of clients is continuously growing because of my non-judgemental approach, so I am really looking forward to sharing my knowledge and passion with you
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Berni​
Darcy - Consultant
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​I believe everyone has the capacity within them to reach their full potential in life.
​I am an integrative, transcultural psychotherapist, specialising in a range of triggers from trauma to relational issues and workplace liaison solutions.
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My road to psychotherapy began in my final year of university in which I studied the history of psychology, completing my BA with a dissertation on trauma in the interwar years and the effect on gender norms.​ Having worked in the not-for-profit sector for over 11 years in safeguarding and compliance, I am used to working with a wide range of people from different backgrounds and walks of life.​
I am also well versed in company policies and procedures and have had first-hand experience of the difficulties that can arise when organisations and employees are not united under a common goal.​ Working with individuals using therapeutic techniques and groups through mediation, I will help employees feel heard and seen, helping to avoid further disputes which could impact productivity.​
Mental health of all employees is the corner stone of every successful business. In an ever-changing world, it is important that employers be more creative in the way in which they acknowledge and support employees by making use of businesses such as Serious about Solutions who can help them overcome conflict, increase morale and work towards being a more cohesive and productive organisation.​
Darcy